Returns & Exchanges
At Danbury, CT, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether you need a different size or a full refund, our team is dedicated to ensuring your shopping experience remains effortless and stylish.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location within Danbury or your local area.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing